Order Privacy and Security Policies

We want you to be completely satisfied with your purchase. If for any reason you are not entirely pleased with a product you purchased, simply return the item within 30 days of receipt for an exchange or full refund of the purchase price. Refunds will be issued in the same method as the order was paid. After 30 days, all returns, replacements, service, and support must be handled directly between you and the manufacturer. Many products are packaged with the manufacturer’s warranty and service information detailing specific terms and conditions. Manufacturers’ warranties may vary from product to product. (Please read Returns/Refunds for further instructions.)

Your Privacy

We understand your concern regarding your privacy. Continental Fitness values and protects your privacy.

We’ve structured our web site so that, in general, you can visit Continental Fitness on the web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Continental Fitness.

Continental Fitness will not sell, rent or lease your personally identifiable information to others unless we have your permission or are required by law.

Continental Fitness may use your contact information for any announcement regarding changes to our site, new products we introduce and special offers. If you prefer not to receive such information, please email our office and we will remove your contact information from our database.

If you require additional information, please contact our office.

Safety and Security Guarantee

Continental Fitness guarantees that every credit card transaction you make you shop at our site is 100% secure.

• When you purchase a product from us, you will be entering into the “Secure Transaction” within PayPal servers.
• You pay nothing if unauthorized charges are made to your credit as a result of shopping at Continental Fitness’s web site.  Under the current credit regulations, you cannot be held liable for fraudulent charges. However, you must notify your credit card issuer immediately when you notice unauthorized use of your credit card.
• You can always fax us your order and credit card information.   All you have to do is complete the process online, print your order form with your credit card information and fax to us at 905-839-3885  We will email you in the next business day to let you know that we received your order.